Standard Shipping Times
- Sistine Stone Shower Kits - 15 business days + Shipping Time
- AcraStone Bathtubs - 10-15 business days + Shipping Time
- Accessories - 5 business days + Shipping Time
- Faucets - 3 business days + Shipping Time
Need it Rushed?
We understand some projects require faster response times. So at American Bath Factory we want to do all we can to provide for your needs. Above is a list of our standard shipping times, if you need an order expedited please call us and we will do all we can to meet your needs while maintaining our quality standards.
Please Call: 1(800)454-BATH
Monday - Friday: 7:15 - 4:00 Pacific Time
Large items ship via a Freight Carrier. You will be contacted by the delivery company to set up an appointment for delivery.
Check Available Stock:
We are always expanding our stocking program. If you are one of our distribution customers, please contact customer service for items you would like to stock.
Please call 1(800) 454-BATH for available stock items. All items we have in-stock take 1 - 2 business days to package and ship out from our Southern California warehouse (delivery times are from 1 - 5 days, depending on distance from California).
Hawaii and Alaska Orders:
Shipping charges on freight orders delivered to Alaska and Hawaii will be quoted.
Due to import fee, brokerage charges, and government taxes constantly changing, shipping quotes and charges do not include these fees. Unless otherwise stated on the quote, payment of these charges is the sole responsibility of customer.
We defined custom products as products that are personalized for a customer. Personal or custom features are options outside of our normal selections, such as special dimensions, custom colors (Splash of Color), special drain locations, as well as special bathtub faucet hole drilling. These can add 2 - 3 business days to the time before the product leaves our factory. These alterations also make the item Final Sale items.
All showers that are not in the stock program, are made to order. Showers take about 15 business days to manufacture. Delivery times are usually between 1 - 7 business days, depending on distance, weather and other factors from Southern California.
All bathtubs that are not in the stock program, are made to order. Bathtubs take 10 - 15 business days to manufacture. Delivery times are usually between 1 - 7 business days, depending on distance, weather and other factors from Southern California.
Faucets and accessories:
Faucets and accessories we keep a large amount of inventory in stock, and leave the factory in 1 - 5 business days (if for some reason we are out of stock, we will be notifying you and your order will be expedited once it is restocked) .
Track Your Package
American Bath Factory works with USPS, UPS, Saia, and FedEx to track the product all the way to you. Tracking numbers are available within 24 hours of your item being shipped. For orders placed online, you will receive an email with your tracking information. For all other orders please contact Customer Service at 800.454.BATH (2284) for your tracking information.